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Kyocera Mita, one
of the world’s leading document imaging companies,
was honored by Industry Analysts Inc. for the most
reliable
copiers and multifunctional printers (MFPs),
based on Industry Analysts’ Copier Dealer
Reliability Survey.
Kyocera has been
the recipient of this prestigious industry award for
three of the past four years. The award is the
result of a national dealer survey to determine the
manufacturer whose MFP and copier product lines are
the most reliable as rated by dealership service
managers. Results of the survey are published in the
April 2005 issue of The Office Products Analyst (OPA),
Industry Analyst Inc.’s monthly newsletter.
“Kyocera’s strong
showing in this study, combined with its performance
in this study over the last four years, indicates
that Kyocera devices are extremely reliable and that
they may very well be the industry benchmark in this
critical area,” said Andy Slawetsky, vice president
of Industry Analysts Inc. “Kyocera should be
considered by anyone looking for copier equipment,
especially if reliability is a prime concern.”
The core of
Kyocera’s ECOSYS technology is a patented long life
amorphous silicon (ASi) drum that allows toner to be
replenished in the unit without disposal of the
print drum. This not only cuts down the amount of
waste, but also reduces toner replacement costs by
two thirds compared to other printers. In addition,
these long life components result in larger
intervals between service visits, saving money and
reducing downtime.
In the Industry
Analysts survey, Dealer Service Technicians are
asked to rate their primary brand, that is, the
brand with which they are most familiar, in a
variety of areas. Overall reliability is a combined
average of each of these separate categories. These
include Product Service Profitability, Parts
Reliability, Product Reliability When First
Introduced, Ongoing Product Reliability and Retrofit
Reliability. In this year’s study, Kyocera
technicians rated their vendor highest in four out
of five categories. In the only category where
Kyocera was not the highest rated, they were second. |
About Kyocera Mita America, Inc.
Kyocera Mita America, Inc. headquartered in
Fairfield, N.J., is a leading provider of
computer-connectable peripherals, including
network-ready digital copiers/printers, laser
printers, color copiers/printers, digital laser
facsimiles, and multifunctional and wide format
imaging solutions. Kyocera Mita America is a group
company of Kyocera Corporation, the world’s leading
developer and manufacturer of advanced ceramics and
associated products, including telecommunications
equipment, semiconductor packages and electronic
components. Kyocera Mita America, the only document
solutions company with third-party certified sales
data, has earned numerous honors for its products’
high performance, reliability and cost efficiency.
In 2005 alone, Kyocera Mita America earned the
Industry Analyst award for the most reliable copiers
and multifunctional printers (MFPs), BERTL’s Best
Award for the most cost-efficient digital imaging
product line, and BERTL’s Best Award in the category
of Best Workflow Management Application for
KYOcapture. Kyocera Corporation’s consolidated net
revenues totaled $11 billion during the year ending
on March 31, 2005 |
