About Us
   Employment
   Awards & Recognition
   Order Supplies
   Request Service
Submit Meter Reading
   Employee Forum

 

Kyocera Named Most Reliable Copiers / MFPs by Dealer Service Technicians

Read More...

Why choose Discovery Office Systems?

A Range of Office Equipment to Meet Every Need

Discovery Office Systems offers a complete Kyocera product line including 19 digital black-and-white and digital color copy/print/scan multifunction machines-and a full line of black-and-white and color laser printers that offer productivity of up to 85 ppm output. Large format copy/print/scan devices meet the needs of engineers, architects and contractors. Business facsimile machines are built around productivity and durability, using proven laser printing technology.

A commitment to low total-cost-of-ownership

A guiding principle at Discovery Office Systems is low Total-Cost-of-Ownership (TCO).  From quality Kyocera products to technical and service support, low TCO is an essential ingredient in the Kyocera office products we deliver to our customers.

   

Locally-based Sales, Service, and Inventory

Discovery Office Systems customers take advantage of prompt local support by the North Bay’s oldest and largest office equipment establishment. Locally-stocked inventory of new equipment, consumables, and parts, local service dispatching, plus a locally-based team of highly trained, experienced, technical and service professionals mean that response is quick and sure.

Strongest Sales and Service Guarantees in the Business

Kyocera office machines from Discovery Office Systems deliver maximum productivity and maximum quality. Easy to say-harder to back up. So we add one more word: GUARANTEED. Our available continuous service and supply programs ensure that you are covered on all fronts-copy quality, uptime, price protection, response time, OEM parts, supplies, product performance-all guaranteed. And we invest over 4,000 person-hours per year in technical training to ensure that our customers receive the highest quality of support.

   

Recognition of Excellence by Numerous Industry Organizations

In addition to being recognized by J.D Power and Associates for excellence in both sales and service, based on end-user satisfaction, our firm and Kyocera have the attention of other industry analysts:

  • Better Buys for Business, “Editor’s Choice Award, 2004” for highest-rated full-color laser printer. “No other color printer matches its price per page.”

  • Buyers Laboratories chooses Kyocera as “Pick of the Year, 2003” for two products.

  • Industry Week.com rates Kyocera”…one of the top 100 best-managed companies in the world.”

  • BERTL awards Kyocera “Most Cost Effective Printer Technology, 2003.”

  • Industry Analysts, Inc. rate Kyocera “Most Reliable and Cost Effective Multifunctional Product Line” the past two years.

Broad-based Measures Designed to Protect the Environment

Integrated into the Kyocera corporate plan is a program called ECOSYS which is defined by several important environmentally-oriented aspects: a) most Kyocera machines are designed for multi-functional use, which helps reduce the number of office machines in the workplace; b) Kyocera machines are designed and built for long-life, low maintenance operation, reducing the number of disposed containers and parts; c) the parts and materials used in the machines are reusable and recyclable wherever possible-including optical-, imaging-, and fixing-related items. Almost all parts are labeled with their raw material name; d) the packaging is biodegradable.

   

Acquisition Plans to Suit Your Needs

Discovery Office Systems goes the extra mile to put hard-working Kyocera equipment into your office by offering a range of flexible, customized acquisition and maintenance plans including lease, rental, and total copy management programs-truly, a solution for every budget.

Powerful Software Solutions That Work For You

Kyocera provides a comprehensive network-based suite of “people friendly” office tools that enables a business to create, duplicate, distribute, edit, store, retrieve, share and manage hardcopy and digital information. With much of the software support done in California, this responsive Kyocera programs increases office productivity and efficiency while lowering costs.

   

A History In the North Bay Community

With a History going back to 1958, Discovery Office Systems has supported the north bay community over the years through its involvement in charities and community service organizations-at both a company and at an individual level.